Privacy Policy

Policy Introduction

Mona Lisa Img is an AI image generation platform. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, account features, image generation tools, galleries, downloads, and related services.

Information We Collect

1. Account Information

We may collect your name, email address, authentication details, and other information you provide when creating or managing an account. We use this information to operate your account, authenticate access, communicate with you, and provide support.

2. Usage and Device Information

We may collect information about the features you use, generations you request, pages you visit, browser and device type, IP address, timestamps, and diagnostic events. We use this information to operate, secure, analyze, and improve the service.

3. Cookies and Similar Technologies

We use cookies and similar technologies to remember preferences, maintain sessions, measure usage, prevent abuse, and improve the experience. You can control cookies through your browser settings, although some features may not function correctly without them.

4. Payment Information

Payments are processed by third-party payment providers such as Stripe. We may receive transaction identifiers, billing status, plan details, and limited billing information, but we do not store complete payment-card numbers.

5. Image Generation Data

Generation data may include text prompts, reference images, style preferences, model choices, aspect ratios, settings, generated images, and related metadata. We process this information to fulfill generation requests, display and store results, enforce safety rules, provide support, prevent abuse, and improve service reliability.

How We Share Information

We may share information only as needed with:

• AI Model and Infrastructure Providers: Generation inputs and related settings may be sent to third-party providers that process image requests on our behalf
• Service Providers: Hosting, storage, authentication, payment, email, analytics, and support vendors may process information to provide their services
• Legal and Safety Parties: We may disclose information when required by law or when reasonably necessary to protect users, the public, our rights, or service security
• Business Transfers: Information may be transferred as part of a merger, financing, acquisition, reorganization, or sale of assets, subject to applicable law

We do not sell personal information for monetary consideration.

Data Retention and Security

We retain information for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes, prevent abuse, and enforce agreements. Retention periods may vary by data type, account status, and operational need.

We use reasonable administrative, technical, and organizational safeguards to protect information. No transmission or storage system is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of personal information, restrict or object to certain processing, or withdraw consent where processing relies on consent. You may also opt out of non-essential communications.

To submit a privacy request, contact support@monalisaimg.com. We may need to verify your identity before completing a request.

Children's Privacy

Mona Lisa Img is not directed to children under the minimum age required by applicable law, and we do not knowingly collect personal information from children without required consent. Contact us if you believe a child has provided personal information improperly.

International Processing

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international data transfers.

Policy Changes

We may update this Privacy Policy from time to time. Changes become effective when posted on this page unless applicable law requires additional notice.

Contact Us

Questions or requests about this Privacy Policy may be sent to:

Website: monalisaimg.com
Email: support@monalisaimg.com
Response Time: 24 hours

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